Contact support
Email support@teelab.golf. Include your account email, app version, device/browser, a short description, and the relevant club or round identifier if available. Screenshots can help, but remove private information. Never send passwords, sign-in codes, payment card details, or access tokens.
Club credits
Advanced club eligibility is enabled by the platform; the president can then enable, issue, and allocate credits. Credit competitions require all participants to belong to that club. For balance questions, check issuance and allocation history separately from cumulative competition results. Winner deductions are destroyed and recorded. Credits have no monetary value and cannot be purchased, cashed out, or redeemed.
Side games and scoring
TeeLab supports 13 competition formats calculated from recorded hole scores. Check the selected format, participants, teams, allowances, point tables, and competition holes when a result looks unexpected. Send the round and affected hole details to support. A confirmed credit settlement has its own history; ask the organizer to review the available correction or reversal workflow before settling again.
Accounts, permissions, and deletion
For sign-in, invitation, notification, location, or calendar problems, include the action you tried and the exact error message. To request account deletion, use the native app’s profile page or contact support. Shared scores, event history, and audit records may remain; see our Privacy Policy for details.
Versions and purchases
The web app is available at app.teelab.golf. App Store availability and TestFlight releases may differ from the web version. For an App Store purchase, include the product and purchase date, without sharing sensitive payment information. Any paid service is separate from club credits.
Policies
TeeLab is operated by Paworld Labs LLC. Read our Terms of Service and Privacy Policy.